Frequently Asked Questions

Learn more about what is restricted within our network

Answers to Common Questions

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General issues

Common questions about us exists since 2008. Since this year in the market we acted as a hosting provider and provided only services of virtual hosting. After 2 years, we significantly expanded the list of services. Today, we serve about 10,000 sites around the world, and even more satisfied customers. We are ready to offer you any solution for your business online.

Yes. We are sure that our services are ready to return you money, if you are not satisfied with this quality.
Yes. But for different services, we offer various opportunities to test them in action. We can offer virtual hosting for 30 days for a sample. The server is issued only after payment, but we will refund you the entire amount you did not like.
Yes. We have maximally automated the delivery of services, if possible. Virtual hosting will be available to you after 1-2 minutes after the order.
We accept many different payment methods. The most common are PayPal, VISA, MasterCard and others. Various ways of leisure in Europe and the US.
Of course! If you buy from us more than 2 services, we are ready to offer you individual conditions and discounts for other products.
We offer a lot of services: from the registration of a domain name, and the placement of your site, to the lease of servers and cloud solutions. We are ready to offer the best conditions for the life of your website or project!
Of course! Our service of technical support works constantly and 24 hours a day! We are always ready to help you!

Technical issues

Technical questions about us are frequent

Yes. We provide DDoS protection on Arbor and Cisco equipment. In addition, if DDoS level L7 goes to your site, we are ready to offer our solutions for filtering such attacks.
The total bandwidth of the communication channels is 2.02 Tbs / s. Included are more than 20 different backbone providers around the world. More in detail you can read about our Data Center in Germany.
We strive to constantly improve our network infrastructure, today our Uptime is 99.99%
Yes, most of the services already include backup, if you use the dedicated service we will provide you with a backup storage.
Yes, we will always help you to transfer your project or website to our equipment. In addition, we will offer the best solution for him.
It's not a problem. We are ready for you to prepare a business project, and a technical solution for your project. If you want to create a company or postorit your business in IT, we will help you.
Our specialists will help you, and we can take full care of the shadowy concerns, while you only need to be engaged in marketing and develop your business by making a significant profit.
Oh sure! We can conclude a contract and work on it.
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